701 Ford Road | South Dock | Rockaway, N.J. 07866
Phone: (973) 625-4056 ext 200 | Fax: (973) 625-9489
Email: Customerservice@panurgyoem.com Hours of Operation: 8:30AM to 5:00PM ET, M-F

PanurgyOEM - SRA Request

Customer Information
Brand *
In Warranty ? Purchase Date Pick a date
Model *
Serial Number * Headphones w/o SN, please use 10 zeroes
Customer Name*
Address1 *
City / St / Zip *    
Email *
Primary Phone * ( ) -
Secondary Phone ( ) -
Fax ( ) -
Problem with Unit: *
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* Required Field


Please DO NOT use this site for IN WARRANTY DENON PRO units, such as DJ Mixers, DJ headphones, turn tables (PRO LINE). Please use http://www.denonpro.com/support.


All products shipped to PanurgyOEM must have a SRA number. Please package appropriately.

Out Of Warranty

The non-refundable out of warranty repair evaluation fee is $65 (plus tax, if applicable). This $65 fee must be paid prior to evaluation. This evaluation fee covers diagnosis & estimation of parts and labor costs only; it is not the total cost of the repair. If the estimate is approved, the $65 evaluation fee will be applied to the repair cost of your unit.

Headphone Repair

Headphones should be "Over the ear". The estimate fee for headphones is $29 (plus shipping and any tax) and if approved, will be applied to the repair of your unit. For earbuds, please contact customer service at 973-625-4056 x200.

Next Step - Confirmation

Please be sure to fill in all required fields in our web form to the left. Once the CONTINUE button is clicked, you will view a confirmation screen. Please review the information for accuracy.